Discover How Tech Prescient Moved 10k+ Users from Okta to Entra ID with Zero Downtime

Seamlessly enabled secure access for a leading financial organization, ensuring uninterrupted operations and robust compliance with an AI-powered identity governance solution.

100% migration, zero downtime

40% less IT workload

150+ apps transitioned

Key IAM Challenges
Faced

As the enterprise modified its identity architecture by moving from Okta to Microsoft Entra ID, it faced significant challenges. Managing the migration of 10k+ users, 150+ business applications, and compliance-sensitive data required precision, and zero margin for error.

Data Integrity Risks

Migrating identity records users, roles, groups, without data loss was critical. Misconfigured mappings or attribute mismatches could lead to access failures and security gaps.

Application Integration Complexity

The organization had 150+ applications integrated with Okta using protocols like SAML, OAuth, and OIDC. Transitioning each application to Entra ID without disrupting operations required careful reconfiguration and validation.

Disruption-Free User Experience

With over 10,000 employees, partners, and vendors relying on daily access, even minor authentication issues could affect productivity. Ensuring seamless login continuity was essential.

Regulatory Compliance Continuity

The migration needed to maintain adherence to strict regulatory standards including GDPR, HIPAA, and ISO 27001. Any gaps in logging, reporting, or access control could compromise audit readiness.

Manual Governance & Visibility Limitations

Prior to integration with Identity Confluence, access certification, entitlement reviews, and SoD violation checks were inconsistent and manual leading to inefficiencies & elevated access risks.

Legacy System Dependencies

Some applications relied on outdated or custom integrations, making migration more complex and requiring tailored solutions to ensure compatibility with Entra ID.

What made Tech Prescient the right fit?

To ensure a seamless migration and stronger identity governance, the enterprise chose Tech Prescient for its IGA expertise and Microsoft integration skills. Tech Prescient delivered a zero-downtime move from Okta to Entra ID and enhanced security with intelligent governance via Identity Confluence, making them the ideal partner for future-ready IAM and IGA solution.

How Tech Prescient Executed a Seamless Okta to Entra
ID Migration with Intelligent Governance

Strategic and Phased Migration Approach: Tech Prescient began with an in-depth audit of the existing Okta environment, mapping user directories, roles, and integrations across 150+ applications. A region-wise phased rollout ensured zero disruption and business continuity throughout the migration.

Seamless Transition to Microsoft Entra ID: User data, group structures, and access entitlements were securely migrated to Entra ID using Azure AD Connect and customized attribute transformation logic—ensuring 100% data integrity with no downtime.

Application Reconfiguration Across 150+ Apps Each business-critical application was re-integrated using Microsoft-native protocols like SAML, OAuth, and OIDC. Role-based access mappings were recreated in Entra ID to preserve granular permissions.

Zero-Disruption Rollout & User Experience: The migration was executed in controlled waves, supported by internal training kits, helpdesk scripts, and self-service portals for password resets and MFA setup—ensuring smooth adoption across 10,000+ users.

Post-Migration Monitoring & Optimization: Real-time dashboards were set up to monitor login errors, system health, and user feedback. Weekly syncs with IT and security teams ensured proactive exception handling and continuous improvement.

Intelligent Identity Governance with Identity Confluence: Post-migration, Tech Prescient integrated its Identity Confluence platform with Entra ID, delivering advanced governance features like Joiner-Mover-Leaver automation, access certifications, SoD policies, and risk-based controls.

Compliance-Ready Reporting & Remediation: The platform provided real-time audit logs, compliance dashboards, and automated remediation workflows, helping the client maintain full alignment with GDPR, HIPAA, and ISO requirements.

Scalable & Future-Ready Architecture: Built as a cloud-native solution with secure API integrations and event triggers, the entire setup was scalable and adaptable to future Zero Trust and AI-driven identity use cases.

Solutions

Seamlessly Migrated 150+ Apps:

Achieved zero-downtime transition from Okta to Entra ID using Azure AD Connect and custom attribute mapping, ensuring 100% data integrity and uninterrupted operations.

Intelligent Governance Implementation:

Integrated Identity Confluence post-migration, automating access certifications, SoD policies, and compliance-ready reporting to cut IT workload by 40% and eliminate unauthorized access.

Results

The impact of Tech Prescient’s seamless migration and intelligent governance integration was immediate and highly effective. By transitioning to Microsoft Entra ID and embedding Identity Confluence, the enterprise realized significant gains in operational efficiency, compliance, and user experience

100% of user records, roles, and configurations were migrated with zero downtime or data loss

Over 150 application integrations were successfully reconfigured without interrupting business operations

IT provisioning workload was reduced by 40%, thanks to automated Joiner-Mover-Leaver workflows

Unauthorized and orphaned access was eliminated through real-time role revocation and entitlement reviews

Audit and compliance efforts were streamlined, with auto-generated reports aligned with GDPR, HIPAA, and ISO 27001

Access certification and SoD enforcement became automated, reducing manual effort and boosting governance maturity

User satisfaction improved, with no reported login issues or access disruptions during or after migration

Next Step: Schedule Your Demo for Identity Confluence

Ready to explore how Tech Prescient’s Identity Confluence can streamline your identity governance and migration to Microsoft Entra ID?

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